Answers to your questions.
Everything you need to know about working with RD, from ads and websites to AI search, content and pricing. Can’t find it? Just ask us.
What does RD Digital Agency do?
We are a full-service digital marketing agency in Beirut, helping brands across Lebanon and the GCC grow online through paid ads, e-commerce websites, SEO, AEO and GEO, social content, branding, tracking and email marketing.
Who do you work with?
We work with e-commerce brands, retailers and service businesses, from ambitious startups to established names. Most of our clients sell online and want measurable, profitable growth.
Do you only work with clients in Lebanon?
No. We are based in Beirut and work with brands across Lebanon, the GCC and beyond. Everything runs smoothly remotely, with calls, shared dashboards and regular reporting.
Do you specialise in e-commerce marketing?
Yes. E-commerce is our core expertise. We grow Shopify, WooCommerce and marketplace brands, combining paid ads, tracking, CRO and email marketing to scale revenue profitably.
How do you use AI in your work?
We use AI to move faster and smarter: analysing campaign data, generating creative variations, researching keywords and audiences, and optimising content for AI search. Strategy and final decisions always stay with our team.
Which advertising platforms do you manage?
We manage Google, Meta (Facebook & Instagram), TikTok and Snapchat Ads, plus Amazon when it suits your strategy. For most brands in Lebanon, Meta and Google form the core, and we expand into other channels once they are profitable.
How do you increase sales and ROAS, not just traffic?
We start with an account audit and accurate tracking, then test creative and audiences systematically. Budgets shift to what converts, and every decision is measured against revenue and ROAS rather than clicks.
Do you handle media buying and planning?
Yes. We plan and buy media across Google, Meta, TikTok and Snapchat, managing targeting, bidding, budgets and creative so every dollar of ad spend works towards qualified leads and sales.
What ad budget do I need to start?
It depends on your goals and market. We recommend a budget that allows enough data to optimise, and we will suggest a realistic starting point after a free account audit.
How long until I see results?
Most accounts show clear signals within the first 2 to 4 weeks, after the learning phase. Meaningful, stable growth usually builds over the first 2 to 3 months as we test and scale what works.
Will I own my ad accounts?
Always. Your ad accounts, pixels, data and creative belong to you. We work inside your accounts with partner access, so you keep full ownership and transparency.
Do you design and develop websites?
Yes. We design and build websites end to end, from UX and UI to CMS and development, focused on a fast, seamless journey from homepage to checkout. Clients have seen conversion rates rise by up to 400% after a redesign.
Which platforms do you build on?
We build on Shopify, WooCommerce (WordPress) and custom solutions, choosing the platform that best fits your products, team and growth plans.
Do you offer Shopify-specific services?
Yes. We handle Shopify ads management, pixel and Conversions API setup, conversion tracking, creative testing and on-site CRO to turn more of your visitors into customers.
Can you redesign my existing website?
Yes. We audit your current site, keep what works, and redesign the experience for speed, clarity and conversions, without losing your SEO rankings.
Do you offer website maintenance?
Yes. We offer ongoing maintenance, including updates, security, backups, speed optimisation and product or content changes, so your store keeps running smoothly.
What are SEO, AEO and GEO, and do you offer them?
SEO helps you rank on Google. AEO (Answer Engine Optimisation) gets your brand into featured snippets and Google’s AI Overviews. GEO (Generative Engine Optimisation) makes your brand the one AI assistants like ChatGPT, Gemini and Perplexity recommend. We offer all three as one strategy.
How long does SEO take to work?
SEO is a long-term investment. Technical fixes can show impact within weeks, while strong rankings and AI visibility typically build over 3 to 6 months of consistent work.
Can you get my brand recommended by ChatGPT?
We cannot control AI answers, but we can make your brand the most credible, well-structured and widely cited source in your niche, which is exactly what AI assistants rely on when recommending brands.
Do you offer a website audit?
Yes. Our technical SEO and AI audit reviews speed, Core Web Vitals, indexing, schema, content gaps and AI crawler access, and gives you a clear, prioritised action plan.
What content creation services do you offer?
We create social-first content built to perform: trend-led Reels and TikToks, founder-led videos, cinematic brand films, product photography and AI-enhanced production, all planned around your audience and each platform.
Do you offer photography and videography?
Yes. Our senior art directors and specialist photographers work from a fully equipped in-house studio and on location, producing product shoots, lifestyle imagery, brand films and edited Reels.
Do you manage social media?
Yes, with a tailored approach, never a cookie-cutter package. We plan monthly content calendars, write captions, manage your community and jump on the right trends, always focused on growing your reach and engagement.
Do you work with influencers and UGC creators?
Yes. We match your brand with the right creators and influencers and produce authentic UGC videos that build trust and perform as ads on TikTok and Instagram.
Do you offer copywriting?
Yes. Our copywriters write the words behind your ads, website, emails and social content, keeping your message clear, persuasive and consistent across every channel.
Do you offer branding and graphic design?
Yes. We create complete brand identities, including logo design, visual systems, brand strategy and naming, packaging design and brand guidelines, so your brand looks consistent and premium everywhere.
What do I receive at the end of a branding project?
You receive your logo in all formats, colour palette, typography, brand guidelines and ready-to-use assets for social, print and web, plus packaging files when included.
Do you design packaging?
Yes. We design boxes, labels, bags and full packaging systems, from concept to print-ready dielines, built to stand out on shelf and look premium on camera.
Can you fix my tracking?
Yes. We set up and audit GA4, Meta Pixel and Conversions API, TikTok Pixel, server-side tracking and UTMs, so every sale is attributed to the right channel.
Do you provide dashboards and reports?
Yes. You get live dashboards for sales, traffic and ad performance, plus clear monthly reports explaining what worked, what did not and what we are doing next.
Do you offer email marketing?
Yes. We build Klaviyo flows such as welcome, abandoned cart, browse abandonment, post-purchase and win-back, plus designed campaigns and list segmentation to grow repeat revenue.
What is CRO and do you offer it?
CRO (conversion rate optimisation) means turning more of your existing visitors into customers. We run A/B tests on landing pages, product pages and checkout to increase sales without increasing ad spend.
How much does it cost, and is there a minimum contract?
We charge a transparent monthly management fee based on your scope and ad spend, plus a one-time setup fee where needed. There are no long-term lock-ins; we earn your business month after month.
Who manages my account, and how often will we talk?
You get a dedicated account lead supported by platform specialists. Campaigns are optimised daily, and you receive clear weekly reports plus regular strategy calls, scaled to the size of your account.
How do we get started?
Book a free call. We review your business, accounts and goals, share an honest audit, and propose a clear plan and quote. Once approved, onboarding usually takes about a week.
Can I start with one service and add more later?
Of course. Many clients start with paid ads or a website and add content, SEO or email as they grow. Our team works as one, so adding services is seamless.
No questions match your search. Ask us directly ↗︎
Request yourfree proposal
Tell us about your brand and goals. We’ll come back with a tailored plan, a budget and the results to aim for.